DG Call Center Expansion

Does your call center truly understand the
highly-regulated, ever-changing healthcare industry?

Are entry-level interviewers negatively impacting your response rates?
Is there transparency in every call?

If you answered “maybe” to even one question, here’s news
to positively impact your bottom line:
DG Solutions’ is expanding our Call Center facilities.

We’ve made major investments to provide truly the best integrated solutions in the industry for our healthcare and market research partners. DG is providing turnkey, multi-mode data collection solutions. Other data collection providers may claim the ability but once you look behind the curtain, they are outsourcing and partnering with other providers. See how DG can make a difference in managing your next project.

Improve response rates

We’re adding some of the brightest and best to our leadership team! With a deep understanding of both healthcare and managing CATI systems, they are sure to gain the highest response rate possible for your projects.

Feel confident in compliance

In addition to our compliance certifications and awards, we have a partnership with Voxco, the leader in healthcare survey software. And worth noting—DG Solutions is a 100% US-based HIPPA compliant call center with zero offshore outsourcing.

Experience greater efficiencies

DG has been a trusted provider for your data collection efforts by mail, why not use a single partner for all modes? The burden for overseeing and managing multiple vendors will be greatly reduced. Disposition reporting becomes much more timely with all modes reporting to one data warehouse and quota management becomes a streamlined process with integrated platforms.

Get in touch to learn how DG Solutions
can support your next project.

Or call us at 770-972-2354

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